How Garland ISD Cut Application Processing Time by 80% — While Improving the Family Experience
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Garland Independent School District, serving over 50,000 students across 68 campuses in Texas, has long championed family choice in education. But as their school choice offerings expanded, so did the intricacy of managing applications, deadlines, and communications across multiple platforms — creating complexity for both families and staff.
By partnering with Avela, Garland ISD upgraded their application and school choice processes to better serve families while reducing administrative burden.
The results were transformative:
Application processing time dropped by over 80% — from about an hour per family to just 12–15 minutes
A unified application timeline improved the family experience and reduced administrative burden
Automated tools reduced staff workload, minimized errors, and facilitated communication with families
A clearer, more intuitive family experience empowered parents to make confident, informed choices
Almost twice as many students participating in school choice (4520 to 8002)
From simplifying backend operations to empowering families with transparent information, Garland ISD’s story is a compelling example of how the right technology can fuel equity, efficiency, and engagement.
👉 Want the full story? Access the full case study here.
