Staff Support
We’re here to help you, however you need it. Choose from the options below!
Get help on demand wherever you are in our self-service help desk. Watch videos, view tutorials, and read articles that cover all of our frequently asked questions (FAQs).
Need something that isn’t covered in the help desk? Submit a ticket. This is our preferred approach as it streamlines workflows and provides data to improve our services.
Sometimes an email is the easiest way to forward documentation or share the context needed to get to the bottom of the issue.
For customers who have selected our Premium Support package, you may send us a Slack message or call us anytime. Please contact your representative for the contact information.
During business hours, one of our specialists can help you on-demand by clicking on the chat icon below. This forward directly to our Client Services Team’s Slack.
You can always fill out the contact us form below or on the Contact Page. However, that might be the slowest approach as they are first routed to our Sales Development Team.