Introducing AI-Powered Translation That Helps Enrollment Teams Reach Every Family

At Avela, we believe access matters. A truly equitable enrollment experience means more than building a process that works — it means building one that works for every family.

School systems serve communities with a wide range of languages, backgrounds, and communication needs. That is why Avela is designed to help districts and schools create a more accessible experience across the full enrollment journey. With Avela, organizations can support application and enrollment workflows in more than 100 languages across Explore, Apply, Match, and Enroll, helping families navigate critical steps with greater confidence and ease.

Now, we are taking that commitment even further with AI auto-translation for messages, part of Avela Intelligence.

Families can choose from over 100 languages.

Communicate More Clearly, in Each Family’s Preferred Language

Enrollment teams send important messages every day: reminders, updates, next steps, deadlines, and status changes. But for many districts and schools, multilingual outreach can be difficult to manage consistently at scale.

Avela’s AI-powered message translation solves that problem.

With this feature, teams can write a message once in English and generate translations for families based on their preferred language. Staff can review and edit translations before sending, while Avela preserves variables and formatting across both email and SMS.

The result is a simpler, faster way to deliver multilingual communication without maintaining separate versions of every message.

How it Works

Avela supports translation in several messaging workflows, giving enrollment teams flexibility in how they communicate with families.

For bulk outreach, staff can create a message in English, click “Translate to multiple languages,” and let Avela Intelligence generate language-specific versions. Each language appears in its own tab for review, and teams can edit subject lines, email content, and SMS content before confirming translations and sending.

For automatic messages, teams can configure communications in advance so that when a system event happens — like a form being started, submitted, or updated — families automatically receive that message in their preferred language. Once confirmed, those translations are saved and reused each time the message is triggered.

Staff can also view sent messages and switch between original and translated versions where applicable, making it easier to track communication history and understand exactly what families received.

Administrative staff can see each translated message.

Built for Scale, With Human Oversight

One of the things we are most excited about is that this feature balances efficiency with control.

Avela Intelligence helps generate translations quickly, but teams stay in charge of the final message. Staff can review translations, make edits, confirm language versions, and re-translate when content changes. 

That means districts can move faster without sacrificing quality, consistency, or trust.

Reviewing translations before sending is encouraged, especially for time-sensitive or compliance-related communications.

Administrative staff preview the translations before sending.

What We Are Hearing From Customers

The response from customers has been incredibly encouraging.

One team shared that this feature is a “huge step forward” in their goal of giving families equitable access to enrollment information, and that it is helping close long-standing communication gaps for Spanish- and Vietnamese-speaking families while also making it possible to better support families who speak Russian, Italian, Haitian Creole, and other languages that might previously have been harder to serve consistently.

What stood out most was the deeper meaning behind that feedback: families are not just receiving information, they are being met in their “heart language” — in the language that makes communication feel more comfortable, trustworthy, and human.

That is exactly the kind of impact we created Avela to have.

Equity is in The Details

Sometimes the most meaningful improvements are the ones that make a family feel seen.

A translated message can mean the difference between confusion and clarity. Between missing a deadline and completing an application. Between feeling left out of a system and feeling welcomed into it.

For enrollment teams, that kind of access should not require extra manual work every time they need to communicate. It should be built into the platform.

That is why we are continuing to invest in tools that help schools and districts serve every family more effectively — and why innovations like AI auto-translation are such an important part of Avela Intelligence.

See Avela In Action

Districts and schools need technology that does more than keep up. They need a partner that is constantly innovating alongside them.

If you’re looking for a better way to communicate with families, streamline enrollment, and make access more equitable from first touch to final decision, we would love to show you what Avela can do.

Schedule a demo to see why so many districts and schools are choosing Avela to power a more accessible, modern enrollment experience.